Support
Return Policy
This page is maintained by Brick94 to answer common questions about returns and exchanges. If anything below doesn't fit your situation, reach out and we'll work it out.
30-Day Return Window
You have 30 days from the delivery date to request a return. Items must be postmarked within that window to qualify.
Condition Requirements
Items must be unworn, unwashed, and have all original tags attached. We can't accept returns that show signs of wear, washing, or damage.
Return Shipping
Return shipping is paid by the customer. We recommend using a trackable shipping method. Brick94 is not responsible for returns lost in transit.
How to Start a Return
Email brick94threads@gmail.com with your order number and reason for return. We'll review it and send next steps.
Refunds & Exchanges
Once we receive and inspect your return, we'll issue a refund to your original payment method. Processing time may vary depending on your payment provider.
Exchanges are handled on a case-by-case basis. If you need a different size or item, email us at brick94threads@gmail.com and we'll do our best to make it right.
Limited-run or marked-down items may be final sale. If an item is final sale, it will be noted on the product page before checkout.